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General terms and conditions and revocations
GENERAL INFORMATIONThe following terms and conditions concern all contracts, deliveries and other services. Exceptions from these conditions – also on account of different general business conditions of the customer - need an explicit written confirmation. Our offers are subject to alteration and subject to confirmation. All illustrations, drawings, measures and weights contained in schedules of prices, catalogs and other media are not binding and without obligation.
Our offer is aimed at end consumers, the sale of the goods is only in household quantities.
An order is regarded as accepted provided that it will not be refused by HIBIKE within two weeks after receiving it. The dispatch of a refusal within this period of time is sufficient, where the date of the postal stamp is relevant.
All contents is presented after current knowledge and is subject to alteration. We can not be held responsible for errors in product information and pricing.
All prices are subject to confirmation and do not include shipping costs from our warehouse at Kronberg/Ts and packaging costs. By release of a new price table, the previous one becomes invalid. All prices are displayed in Euro and include the respective value added tax (VAT).
If our costs rise unforeseeable between the time of contract conclusion and the delivery date due to alterations in freight rates, exchange rates, public deliveries and conditions, we are authorized to raise the price for commercial customers according to these additional costs.
We choose the most favorable dispatch way for you. Installments are, so far not avoidably, permissible. The delivery time occurs fundamentally as fast as possible, except for fixing dates confirmed in writing. We reserve for us an increase of dispatch charges investment if a supply occurs for technical reasons in several parts. In the case of a sending back, the sender bears the costs and the dispatch risk. Unstamped shipments can not be accepted and will be sent automatically back to you. In the case of an authorized sending back the used postage is compensated to you.
RIGHT OF RETURN
You may return products within a 14-day period of receiving your order. Shipping costs within Germany are covered by us if the value of the returned products exceeds 40,- EUR. Below that the customer is obliged to pay for shipping and handling. Customized products which have been made according to the customers wishes are excluded from their right of return.
Target: immediately by COD without cash discount. Other payments only with written declarations.
The purchased product remains up to the complete equilibrium of the demands our estate. The reservation of proprietary rights also exists for all demands, that we acquire against the customer in connection with the purchasing object, e.g. on account of of repairs or replacement part deliveries as well as other services. If the customers is a businessman, where the contract belongs to the company of his business, the reserved ownership is also valid for the demands, that we have from the current business relation with this customer.
To the products bought by us we concede an assurance of 6 months from date of invoice. The assurance goes out as soon as a personal repair experiments or a modification are carried out. In the case of a verified lack recognized by us, the customer must first demand our free repair service during the guarantee time. If the reparation remains unsuccessful, it can - after choice of the customer - be delivered, reduced or changed.
Rights to compensation because of delay, impossibility of service, injury to contractual and legal duties, fault at contract end and gold sera contractual liability are impossible, as far as the damage was not caused by negligent or deliberate actions of us. Our liability, professional mounting presupposed, is limited to the height of the contracted price.
PLACE OF PERFORMANCE/VENUE
Place of performance of the delivery and payment is Kronberg/Ts. Venue is Koenigstein/Ts.
As far as individual definitions of our general information business conditions are invalid, they are to be replaced corresponding. The validity of the remaining determinations is not osculated from this.
As of: Feb 15 2021