In general we deliver worldwide!
For international shipments, delays or restrictions may occur due to the current situation. This can be caused by changes in the transport process (e.g. border controls), in international transport (e.g. discontinuation of flight connections previously used for transport) and also in delivery in the country of destination (e.g. protection regulations and quarantine measures).
In France, La Poste has imposed massive restrictions on its parcel network because of the current situation of the COVID 19 pandemic. For the time being, La Poste will only deliver on 3 days a week and for this reason, only significantly reduced network capacities are available.
At the moment we cannot send bulky goods (e.g. bicycles) to France. Parcel shipments are limited to a maximum size of 32 x 24 x 24cm and a maximum weight of 15kg.
In addition, La Poste has requested that, until further notice, parcel deliveries to the following postcode areas be completely suspended:
- ACP Gennevilliers: 92110, 92200, 92230, 92250, 92270, 92300, 92390, 92400, 92600, 92700, 92800, 93200, 93210, 93240, 93380, 93430, 93450, 93800
- Monaco: 98000
The Swiss Post has informed us that reduced maximum dimensions for bulky goods shipments apply with immediate effect
- Max. Dimensions: 150cm x 80cm x 60cm
- Max. Weight: 30kg
Shipping is possible until further notice. Please note that we charge an international crisis surcharge of 16 EUR for each parcel. The surcharge is already included in the displayed shipping costs.
For the following destinations shipping is currently not possible due to restrictions in the respective destination area:
- Antigua and Barbuda
- Brunei Darussalam
- Burkina Faso
- Côte d'Ivoire
- Cape Verde
- Cayman Islands
- Central African Republic
- China, Hong Kong and Macao
- Congo, Democratic Republic of
- Dominican Republic
- Equatorial Guinea
- French Polynesia
- Korea, Republic of
- New Caledonia
- New Zealand
- Papua New Guinea
- Saint Kitts and Nevis
- Saint Lucia
- Saint Vincent and the Grenadines
- Sierra Leone
- South Africa
- Sri Lanka
- St. Helena/Ascension/Tristan da Cunha
- Trinidad and Tobago
- Wallis and Futuna
- Western Sahara