Shipping Costs & Payment
Worldwide shipping
We ship via DHL Premium parcel service only. All parcels are insured and trackable. Once your parcel has been shipped we will send you an e-mail with a tracking number included.
Shipping time depends on the destination country. To most EU countries the shipping time is approx. 3 to 4 days.
Shipping costs to the countries below apply to regular parcels of an approx. maximum weight of 5 kg. If your order is significantly heavier (i.e. cycle trainers) or if it contains bulky goods (i.e. bikes, bike cases, etc.), higher shipping costs may be applicable. In that case we will ask for your confirmation of increased shipping costs before proceeding with your order.
EU Countries
Country th> | Shipping costs th> tr> |
---|---|
Belgium (Bikes, big bike boxes shipped with Schenker) td> | 5,90 € (74,90 € each) td> tr> |
Bulgaria td> | 11,90 € td> tr> |
Denmark td> | 9,90 € td> tr> |
Estonia td> | 11,90 € td> tr> |
Finland td> | 9,90 € td> tr> |
France (overseas territories excluded) td> | 8,90 € td> tr> |
Greece td> | 11,90 € td> tr> |
Ireland td> | 11,90 € td> tr> |
Italy td> | 9,90 € 5,90 € on orders over 50,00 € td> tr> |
Croatia td> | 21,90 € td> tr> |
Latvia td> | 11,90 € td> tr> |
Lithuania td> | 11,90 € td> tr> |
Luxembourg td> | 5,90 € td> tr> |
Malta td> | 11,90 € td> tr> |
Netherlands td> | 5,90 € td> tr> |
Austria td> | 5,90 € td> tr> |
Poland td> | 11,90 € td> tr> |
Portugal td> | 9,90 € td> tr> |
Romania td> | 11,90 € td> tr> |
Sweden td> | 11,90 € td> tr> |
Slovakia td> | 11,90 € td> tr> |
Slovenia td> | 9,90 € td> tr> |
Spain td> | 8,90 € td> tr> |
Czech Republic td> | 7,90 € td> tr> |
Hungary td> | 9,90 € td> tr> |
United Kingdom td> | 8,90 € td> tr> |
Cyprus td> | 11,90 € td> tr> |
Shipping outside the EU
Orders from the countries below don't include VAT.
To display the VAT free prices please select your country in the right upper corner of our webshop below the shopping cart.
Customers are responsible for import duties. For details, please contact your local authorities.
Shipping costs to the countries below apply to regular parcels of an approx. maximum weight of 5 kg. If your order is significantly heavier (i.e. cycle trainers) or if it contains bulky goods (i.e. bikes, bike cases, etc.), higher shipping costs may be applicable. In that case we will ask for your confirmation of increased shipping costs before proceeding with your order.
Country th> | Shipping costs th> tr> |
---|---|
Andorra td> | 11,90 € td> tr> |
Argentina td> | 32,90 € td> tr> |
Armenia td> | 27,90 € td> tr> |
Azerbaijan td> | 27,90 € td> tr> |
Australia td> | 22,90 € td> tr> |
Bahrain td> | 24,90 € td> tr> |
Bolivia td> | 32,90 € td> tr> |
Brazil td> | 19,90 € td> tr> |
Chile td> | 19,90 € td> tr> |
Costa Rica td> | 29,90 € td> tr> |
Dominican Republic td> | 32,90 € td> tr> |
Ecuador td> | 32,90 € td> tr> |
El Salvador td> | 32,90 € td> tr> |
Georgia td> | 24,90 € td> tr> |
Guatemala td> | 32,90 € td> tr> |
Honduras td> | 32,90 € td> tr> |
Hong Kong td> | 19,90 € td> tr> |
India td> | 27,90 € td> tr> |
Indonesia td> | 27,90 € td> tr> |
Iceland td> | 15,90 € td> tr> |
Israel td> | 22,90 € td> tr> |
Japan td> | 19,90 € td> tr> |
Canada td> | 27,90 € td> tr> |
Qatar td> | 27,90 € td> tr> |
Kazakhstan td> | 27,90 € td> tr> |
Colombia td> | 32,90 € td> tr> |
Cuba td> | 32,90 € td> tr> |
Kuwait td> | 27,90 € td> tr> |
Liechtenstein td> | 14,90 € td> tr> |
Malaysia td> | 27,90 € td> tr> |
Mexico td> | 27,90 € td> tr> |
Monaco td> | 9,90 € td> tr> |
New Zealand td> | 24,90 € td> tr> |
Nicaragua td> | 32,90 € td> tr> |
Norway td> | 17,90 € td> tr> |
Oman td> | 27,90 € td> tr> |
Panama td> | 32,90 € td> tr> |
Paraguay td> | 32,90 € td> tr> |
Peru td> | 32,90 € td> tr> |
Philippines td> | 27,90 € td> tr> |
Russian Federation td> | 24,90 € td> tr> |
Saudi Arabia td> | 27,90 € td> tr> |
Switzerland (includes handling fees) td> | 13,90 € td> tr> |
Singapore td> | 27,90 € td> tr> |
South Africa td> | 32,90 € td> tr> |
South Korea td> | 22,90 € td> tr> |
Taiwan td> | 19,90 € td> tr> |
Thailand td> | 27,90 € td> tr> |
Turkey td> | 24,90 € td> tr> |
Ukraine td> | 14,90 € td> tr> |
Uruguay td> | 32,90 € td> tr> |
USA td> | 22,90 € td> tr> |
Uzbekistan td> | 29,90 € td> tr> |
United Arab Emirates td> | 27,90 € td> tr> |
Venezuela td> | 32,90 € td> tr> |
PR China td> | 19,90 € td> tr> |
Belarus td> | 14,90 € td> tr> |
Payment
How can I pay?
Delivery to countries outside of Germany:
- Bank/wired transfer
- Credit card: Visa or Mastercard
- Masterpass
- Amazon Payments
- PayPal Payments via credit card or Masterpass will be charged directly after your order.
- Cash on delivery
- Bank/wired transfer
- PayPal
- Amazon Payments
- Credit card: Visa or Mastercard
- Masterpass
- Direct debit: If you have already paid once via wired/bank transfer, logged in using your customer number aand password and the order value is not above 250 €
- Financing by a bank: Goods worth more than 500€ can be financed through Santander Consumer Bank - subject to loan commitment by the bank. (Hinweis gem. § 5a III Nr. 2 UWG: Ein Angebot der Santander Consumer Bank AG, Santander-Platz 1, 41061 Mönchengladbach.)
- In our Local retail store you can pay cash or with your EC or credit card. PayPal, cash on delivery or direct debit are not possible here.
German orders only: When will the direct debit take place?
Will I be informed that you have received my payment?
If you have selected to pay via PayPal or Masterpass you will receive a confirmation of payment from PayPal or Masterpass directly. You will not receive a confirmation from our shop.
How can I send additional money once I have changed my order?
What's your bank details?
HIBIKE BAER KG
IBAN: DE35 5004 0000 0481 7474 00 (copy&paste: DE35500400000481747400)
SWIFT-BIC: HELADEF1TSK Bank: Commerzbank (Frankfurt am Main)
In addition to this data you can see our bank details in every payment instructions which we send you once an additional payment is necessary.
What is your PayPal address?
In addition to this data you can see our PayPal details in every payment instructions which we send you once an additional payment is necessary.
What is MasterPass?
Do you want to learn more about Masterpass? Go to Masterpass homepage...