General terms and conditions

GENERAL INFORMATION

The following terms and conditions concern all contracts, deliveries and other services. Exceptions from these conditions – also on account of different general business conditions of the customer - need an explicit written confirmation. Our offers are subject to alteration and subject to confirmation. All illustrations, drawings, measures and weights contained in schedules of prices, catalogs and other media are not binding and without obligation.
An order is regarded as accepted provided that it will not be refused by HIBIKE within two weeks after receiving it. The dispatch of a refusal within this period of time is sufficient, where the date of the postal stamp is relevant.
All contents is presented after current knowledge and is subject to alteration. We can not be held responsible for errors in product information and pricing.

PRICES

All prices are subject to confirmation and do not include shipping costs from our warehouse at Kronberg/Ts and packaging costs. By release of a new price table, the previous one becomes invalid. All prices are displayed in Euro and include the respective value added tax (VAT).

PRICE ADJUSTMENT

If our costs rise unforeseeable between the time of contract conclusion and the delivery date due to alterations in freight rates, exchange rates, public deliveries and conditions, we are authorized to raise the price for commercial customers according to these additional costs.

SHIPMENT

We choose the most favorable dispatch way for you. Installments are, so far not avoidably, permissible. The delivery time occurs fundamentally as fast as possible, except for fixing dates confirmed in writing. We reserve for us an increase of dispatch charges investment if a supply occurs for technical reasons in several parts. In the case of a sending back, the sender bears the costs and the dispatch risk. Unstamped shipments can not be accepted and will be sent automatically back to you. In the case of an authorized sending back the used postage is compensated to you.

RIGHT OF RETURN

You may return products within a 14-day period of receiving your order. Shipping costs within Germany are covered by us if the value of the returned products exceeds 40,- EUR. Below that the customer is obliged to pay for shipping and handling. Customized products which have been made according to the customers wishes are excluded from their right of return.

PAYMENT

Target: immediately by COD without cash discount. Other payments only with written declarations.

OWNERSHIP

The purchased product remains up to the complete equilibrium of the demands our estate. The reservation of proprietary rights also exists for all demands, that we acquire against the customer in connection with the purchasing object, e.g. on account of of repairs or replacement part deliveries as well as other services. If the customers is a businessman, where the contract belongs to the company of his business, the reserved ownership is also valid for the demands, that we have from the current business relation with this customer.
We are obliged to request of the customer for the renunciation of the reserved ownership when the customer has fulfilled all demands concerning the purchasing object and a appropriate protection exists for the remaining demands from the current business relation.
For that time the reserved ownership exists pledges or sales are only permitted with our written approval.
During the griping of a third party, in particular in the case of the seizure of the purchasing object, the customer has to write a message for to and to refer the third party to our reserved ownership.

WARRANTY

To the products bought by us we concede an assurance of 6 months from date of invoice. The assurance goes out as soon as a personal repair experiments or a modification are carried out. In the case of a verified lack recognized by us, the customer must first demand our free repair service during the guarantee time. If the reparation remains unsuccessful, it can - after choice of the customer - be delivered, reduced or changed.
Objections with regard to obvious lacks must be written to us within 8 days to the reception of the product. Hidden lacks must be reprimanded immediately after discovery. The customer is not authorized to restrain or add payments because of possible complaints. The warranty goes out with competitions or similar efforts. The frame and rim warranty is dropped in the case of damages which are resulted by jumps or inappropriate use. The warranty at frames and forks is only valid if the parts remain in the original state and are used for the planned effort.
Without a receipt no claims concerning the warranty can be made. At bikes the frame number of the bike is to write into the sales receipt register.

RESPONSIBILITY

Rights to compensation because of delay, impossibility of service, injury to contractual and legal duties, fault at contract end and gold sera contractual liability are impossible, as far as the damage was not caused by negligent or deliberate actions of us. Our liability, professional mounting presupposed, is limited to the height of the contracted price.
Claims for compensation according to § 463, 480 II and § 635 BGB may stay untouched.

PLACE OF PERFORMANCE/VENUE

Place of performance of the delivery and payment is Kronberg/Ts. Venue is Koenigstein/Ts.
If the customer is a businessman, a legal person of the public right or an public-legal special property, Königstein/Ts. is arranged with him as venue.

FINAL REGULATION

As far as individual definitions of our general information business conditions are invalid, they are to be replaced corresponding. The validity of the remaining determinations is not osculated from this.

 
 

In the "Hilfe & Info" chapter you find:

Help & Info
     Contact and Imprint
     Directions
     Sizing chart
     HIBIKE's privacy policy
     General terms and conditions
     Shipping Costs & Payment
     Vouchers
  + Frequently Asked Questions
     Returns
  + Know how

Brands at HIBIKE

At HIBIKE you find a broad selection of 644 brands:

3T: 83 products
6th Element: 2 products
6undZwanzig Magazine: 1 product
77designz: 2 products
Abus: 130 products
ACS Claws: 1 product
All City: 68 products
Allay: 16 products
Alpina: 2 products
Alpinestars: 52 products
Alutech: 4 products
Ambrosio: 2 products
ANSMANN: 1 product
Answer: 7 products
Arnette: 4 products
Assos: 129 products
Assos DB: 2 products
Atomlab: 69 products
Avid: 82 products
AX Lightness: 39 products
b&d media NETWORK AG: 1 product
B&W: 15 products
Banshee: 8 products
Bell: 48 products
Bergamont: 203 products
BikeShield: 6 products
Blackburn: 58 products
Blacx: 3 products
Blk Mrkt: 25 products
BOS: 12 products
Brake Force One: 16 products
Brooks: 53 products
Brunox: 3 products
Buff: 31 products
Busch & Müller: 40 products
BYLO: 1 product
Camelbak: 77 products
Campagnolo: 231 products
Campagnolo Sportswear: 135 products
Cane Creek: 121 products
Carbocage: 12 products
Cardo: 2 products
Castelli: 42 products
Cat Eye: 111 products
Ceradure: 1 product
Cervélo: 85 products
Chris King: 109 products
Chromag: 22 products
Ciclo Sport: 60 products
Cielo: 9 products
Cinelli: 1 product
Citec: 16 products
Clement: 5 products
Compex: 36 products
Continental: 167 products
Control Tech: 1 product
Craft: 237 products
Crank Brothers: 109 products
Crud Products: 5 products
cSixx: 3 products
CyberClean: 2 products
CycleOps: 66 products
Cycloc: 1 product
Cyclus Tools: 59 products
Dainese: 61 products
Deda: 19 products
Delius Klasing: 7 products
Delta Cycle: 1 product
Deuter: 82 products
Diadora: 7 products
Dirty Dog: 2 products
Diverse Hersteller: 39 products
DMR: 93 products
Dragon Alliance: 16 products
Drössiger: 2 products
DT Swiss: 250 products
DVD: 28 products
Dynamic: 26 products
e.thirteen: 95 products
Easton: 90 products
EBC: 62 products
Elite: 146 products
Ellsworth: 1 product
Endura: 215 products
Engage: 9 products
Ergon: 88 products
EVOC: 58 products
EVS Sports: 49 products
Exposure Lights: 31 products
Extralite: 82 products
Exustar: 15 products
FAG Kugellager: 2 products
Falk: 20 products
Feedback Sports: 21 products
fi'zi:k: 72 products
Finish Line: 51 products
Five Ten: 48 products
FlyCam: 4 products
Force Flow: 5 products
Formula: 57 products
Fox Racing: 1152 products
Fox Racing Shox: 71 products
FRM: 22 products
FSA: 311 products
Fulcrum: 31 products
fusion bikes: 2 products
Gaerne: 48 products
Garmin: 44 products
Genuine Innovations: 29 products
Giro: 163 products
GoBandit: 1 product
Goodridge: 12 products
GoPro: 31 products
GORE BIKE WEAR: 273 products
GORE RideOn: 13 products
Gravity Dropper: 19 products
GT: 1 product
Hanseline: 1 product
Hayes: 39 products
Hebie: 16 products
HIBIKE: 2 products
Hirzl: 2 products
Holmenkol: 12 products
Hope: 223 products
Hüdz: 6 products
Hutchinson: 2 products
Inoled: 1 product
Intense: 39 products
IRC: 8 products
Iron Fist Bikes: 1 product
iXS: 123 products
Jagwire: 77 products
K-Edge: 8 products
Kali: 32 products
Kalloy Uno: 6 products
Kenda: 4 products
Kettenwixe: 1 product
Kind Shock: 5 products
King Cage: 3 products
Kini: 57 products
KMC: 22 products
Knog: 86 products
Kona: 168 products
Kool-Stop: 52 products
Kryptonite: 23 products
Lake: 29 products
Lapierre: 247 products
Last: 1 product
Leatt Brace: 32 products
Lezyne: 136 products
Liteville: 30 products
Look: 38 products
Lupine: 100 products
M-Wave: 2 products
Magura: 168 products
Maloja: 116 products
Maniac: 3 products
Manitou: 77 products
Marzocchi: 89 products
Mavic: 165 products
Mavic - Bekleidung: 183 products
Maxim: 5 products
Maxxis: 129 products
MET: 69 products
MH Conceptions: 4 products
Michelin: 64 products
Mighty: 2 products
Minoura: 40 products
Motorex: 28 products
Mounty: 4 products
Moveo Safety: 2 products
Mr.Smith: 1 product
MRP: 31 products
Muc-Off: 47 products
Natoil: 1 product
NC-17: 159 products
New Ultimate: 12 products
Nicetrac: 2 products
Nicolai: 46 products
Nikwax: 10 products
Nokian: 15 products
Nokon: 15 products
Nomad: 1 product
Northwave: 131 products
NoTubes: 25 products
NS Bikes: 51 products
O'Neal: 325 products
Oakley: 269 products
OBG: 6 products
Octane One: 41 products
ODI: 44 products
OKO: 3 products
Ortlieb: 105 products
Osprey: 32 products
Oury: 6 products
Park Tool: 364 products
Pearl Izumi: 424 products
Pedro's: 69 products
Pit Stop: 3 products
Pletscher: 4 products
Point: 2 products
Polar: 89 products
Power Cordz: 2 products
PowerBar: 62 products
PrimalWear: 96 products
Pro: 10 products
Problem Solvers: 26 products
Proceed: 1 product
Procraft: 264 products
Profile: 93 products
Promax: 7 products
Protone: 11 products
Prym: 1 product
Qloom: 59 products
Race Face: 211 products
Racktime: 47 products
Rainlegs: 1 product
Raleigh: 63 products
Random: 1 product
Rapid Racer Products: 5 products
Renton Coil Springs: 1 product
Reset: 112 products
Reverse: 76 products
Reynolds: 40 products
Ritchey: 279 products
Rixen & Kaul: 10 products
Rock Shox: 159 products
Rocky Mountain: 133 products
Roeckl: 66 products
Römer: 3 products
Rohloff: 106 products
ROTOR: 41 products
RSP: 1 product
Salsa: 95 products
Salt: 1 product
Santa Cruz: 43 products
Sapim: 14 products
Satmap: 43 products
Schmolke: 24 products
Schwalbe: 182 products
SDG: 45 products
Selle Italia: 75 products
Sensolar: 6 products
Shaman: 34 products
Shannon: 11 products
Shimano: 663 products
Shimano - Bekleidung: 258 products
Sidi: 63 products
Sigg: 1 product
Sigma Sport: 145 products
Sixpack: 121 products
sixsixone: 69 products
SKF: 7 products
Skins: 105 products
SKS: 130 products
Smart: 4 products
Smartwool: 53 products
Sombrio: 208 products
SON: 23 products
Spank: 58 products
Specialites T.A.: 24 products
Specialized: 1006 products
Speedplay: 24 products
Sportourer: 14 products
Squeezy: 29 products
SRAM: 342 products
Sticker Chick: 37 products
STM: 1 product
Storck: 98 products
Straitline: 33 products
Stronglight: 2 products
Sugoi: 422 products
Sun: 2 products
Sunline: 8 products
SunRinglé: 5 products
Surly: 123 products
SwissStop: 46 products
Syncros: 57 products
Syntace: 125 products
T.H.E.: 27 products
Tacx: 98 products
Terry: 50 products
Teva: 1 product
Thermopad: 4 products
THM-Carbones: 29 products
Thomson: 18 products
Time: 33 products
Tip-Top: 11 products
Tireflys: 2 products
Tiso: 76 products
Tommasini: 32 products
Topeak: 200 products
Trelock: 5 products
Trickstuff: 3 products
Troy Lee Designs: 225 products
Truvativ: 174 products
TSG: 33 products
Tubus: 45 products
Tufo: 36 products
Tune: 228 products
USE: 40 products
Vans: 8 products
VAR: 2 products
VAUDE: 335 products
Veltec: 9 products
Wellgo: 2 products
White Brothers: 1 product
White Lightning: 6 products
WTB: 110 products
Wübbeler: 1 product
Würth: 1 product
Xplova: 4 products
Zimtstern: 61 products
Zipp: 123 products
Zéfal: 1 product

Products and product groups at HIBIKE

At HIBIKE you find a broad selection in 283 product groups:

Accessories: 70 products
Add ons: 61 products
Backpacks / Hydration Packs: 309 products
Bags, Pannier Bags: 335 products
Bar Ends: 49 products
Base Layer: 157 products
Bash Rings Bash Guard: 48 products
Batteries: 35 products
Belts: 41 products
Bike Trailers: 1 product
Bikepods- bags / Wheel Bags: 30 products
Bikes hardtail dirt/dual: 34 products
Bikes MTB fullsuspension 29er: 21 products
Bikes MTB fullsuspension DH: 15 products
Bikes MTB fullsuspension FR: 38 products
Bikes MTB fullsuspension XC/AM: 113 products
Bikes MTB Hardtail 29er: 36 products
Bikes MTB Hardtail XC/AM: 114 products
Bikes Road: 194 products
Bikes trekking / city: 197 products
Bikes Triathlon/TimeTrial/Track: 15 products
Bikinis / swim suits: 2 products
BMX bikes: 1 product
Boardshort: 33 products
Body Armour: 357 products
Bodysuits: 28 products
Books: 11 products
Bottle Cages: 113 products
Bottles: 96 products
Bottom Brackets: 121 products
Bottom Brackets Road Bike: 45 products
Bottom Brackets Spares: 40 products
Brake booster: 3 products
Brake Levers: 33 products
Brake Levers Road Bike: 32 products
Brake Pads Disc: 203 products
Brake Pads Road Bike: 39 products
Brake Pads V-Brake / Canti: 46 products
Brakes Cantilever & V-Brakes: 17 products
Brakes Cantilever & V-Brakes Spares: 18 products
Brakes Disc: 122 products
Brakes Disc Rotors: 71 products
Brakes Disc Spares: 198 products
Brakes hydraulic: 5 products
Brakes hydraulic Spares: 29 products
Brakes Road Bike: 48 products
Cables: 127 products
Cables Road Bike: 21 products
Cameras / helmet cams: 42 products
Caps: 364 products
Care Products: 293 products
Cartridge Bearings: 6 products
Cassette Lockrings: 17 products
Cassettes MTB: 63 products
Cassettes Road: 46 products
Casual Jackets: 45 products
Casual Sweatshirts: 178 products
Chain Guards: 100 products
Chain Guards spare parts: 48 products
Chainring Bolts: 43 products
Chainrings 4/5-arm 58, 64, 68, 94, 104, 112mm: 102 products
Chainrings BMX: 6 products
Chainrings Road Bike 110,135,144mm: 27 products
Chainrings Road Bike 130mm: 37 products
Chainringsr 5-arm 74,110mm: 14 products
Chains: 82 products
Communication systems: 2 products
Computers: 78 products
Computers spares: 121 products
Crankarms Road Bike without Chainrings: 31 products
Crankarms without Chainrings: 48 products
Crankbolts: 38 products
Cranksets MTB/ATB: 143 products
Cranksets Road Bike: 126 products
Derailleur Front: 68 products
Derailleur Front Road Bike: 58 products
Derailleur Rear: 37 products
Derailleur Rear Road Bike: 33 products
Dresses / Skirts: 25 products
E-Bikes / Pedelecs: 93 products
Eyewear Glasses: 120 products
Eyewear Goggles: 34 products
Eyewear Spares: 122 products
Fork bridges/Headtubes: 7 products
Fork Shocks: 1 product
Forks rigid 29er: 4 products
Forks rigid MTB/ATB: 29 products
Forks Road: 53 products
Forks Spares: 92 products
Forks Springs: 76 products
Forks suspension: 150 products
Forks suspension 29er: 24 products
Framekit road bike: 106 products
Framekit Triathlon/TimeTrial/Track: 19 products
Frames fullsuspension 29er: 15 products
Frames fullsuspension DH: 15 products
Frames fullsuspension FR: 39 products
Frames fullsuspension XC/AM: 57 products
Frames hardtail 29er: 16 products
Frames hardtail Dirt/Dual: 42 products
Frames hardtail XC/AM: 51 products
Frames replacement- / spare parts: 154 products
Frames road bike: 28 products
Frames trekking/city: 7 products
Gear shifter Spares: 29 products
Gloves Kids: 19 products
Gloves Motocross: 46 products
Gloves MTB/Road: 511 products
Groupsets Road Bike: 39 products
Handbags/Purse: 9 products
Handlebar Grips: 227 products
Handlebar Tape: 59 products
Handlebars: 280 products
Handlebars Road Bike: 144 products
Handlebars Triathlon- / Aero: 131 products
Headset Spares: 89 products
Headsets Ahead (threadless): 140 products
Headsets integrated system (IS): 45 products
Headsets threaded: 6 products
Headsets zero stack (ZS): 67 products
Heart rate monitors: 60 products
Heart rate monitors spares/accessories: 59 products
Helmet caps: 19 products
Helmets Kids: 57 products
Helmets Motocross: 44 products
Helmets MTB-Fullface: 90 products
Helmets MTB/ATB: 176 products
Helmets Road Bike: 58 products
Helmets Spares: 77 products
Hubs Front: 31 products
Hubs Front Disc: 98 products
Hubs Front Road Bike: 24 products
Hubs Rear: 43 products
Hubs Rear Disc: 111 products
Hubs Rear Road Bike: 42 products
Hubs Spares: 192 products
iPhone equipment: 30 products
Jackets: 377 products
Jackets Kids: 1 product
Jackets Motocross: 8 products
Jersey cycling long sleeve: 189 products
Jersey Tights Combos: 2 products
Jerseys cycling short sleeve: 762 products
Jerseys Kids Long Sleeve: 20 products
Jerseys Kids Short Sleeve: 8 products
Jerseys L/S Motocross: 59 products
Jerseys S/S Motocross: 1 product
Jockey Wheels: 17 products
Jogging Bras: 12 products
Kids/Kids-MTB: 22 products
Lights: 224 products
Lights Spares: 185 products
Locks: 178 products
Magazines: 7 products
Motocross-Boots: 9 products
Mudguards, Fenders and Covers: 115 products
Multi Tools: 101 products
Navigation: 75 products
Overshoes: 97 products
Pants / Tights cycling: 366 products
Pants Casual: 41 products
Pants Motocross: 64 products
Pedals clipless MTB/ATB: 58 products
Pedals MTB/ATB Cleats & Parts: 58 products
Pedals platform MTB/ATB: 114 products
Pedals Road Bike: 57 products
Pedals Road Cleats & Spares: 26 products
Polo Shirt Long Sleeve Casual: 1 product
Polo Shirt Short Sleeve Casual: 16 products
Power Bars: 90 products
Pumps (floor pumps): 56 products
Pumps (hand & mini pumps): 107 products
Pumps High Pressure: 18 products
Pumps High Pressure Spares: 17 products
Pumps Spares: 63 products
Racks: 90 products
Rear Shock Spares: 33 products
Rear Shock Springs: 20 products
Rear Shocks: 74 products
Rim Tape: 47 products
Rims Disc Brake: 77 products
Rims Disc Brake 29er: 13 products
Rims Rim Brake: 14 products
Rims Road Bike: 22 products
Saddles: 488 products
Screws and Bolts: 47 products
Seat Clamps: 55 products
Seat posts adjustable hight: 36 products
Seat posts MTB: 171 products
Seat posts suspension: 10 products
Seatposts Road Bike: 57 products
Seatposts Spares: 56 products
Shifters / STIs: 72 products
Shifters / STIs Road Bike: 56 products
Shirt Long Sleeve Casual: 21 products
Shirts: 2 products
Shirts Kids Long Sleeve: 3 products
Shirts Short Sleeve Casual: 18 products
Shoes Casual: 43 products
Shoes MTB: 284 products
Shoes Road Bike: 184 products
Shoes Spares: 49 products
Shorts / Tights cycling short: 597 products
Shorts Casual: 51 products
Shorts Kids: 30 products
Shorts Motocross: 1 product
Singlespeeder Bikes / Fixies: 13 products
Skewers / Quick release MTB / thru-axles: 69 products
Skewers / Quick release Road: 29 products
Socken Kids: 1 product
Socks: 239 products
Software: 92 products
Spoke Nipples: 20 products
Spokes: 57 products
Stems A-Head: 198 products
Stems Road Bike: 40 products
Stems Spares Accessories: 137 products
Stickers: 97 products
Stiefel Kids: 5 products
Sweatshirts breathable: 25 products
Sweatshirts Kids: 9 products
Swimsuits (triathlon): 3 products
T-Shirts: 394 products
T-Shirts Kids: 45 products
Thermal Leg / Arm Warmers: 149 products
Tools: 697 products
Tops/Tanktops: 27 products
Tops/Tanktops Casual: 47 products
Trousers Kids: 16 products
Tubes MTB: 44 products
Tubes Road Bike: 28 products
Tuning parts: 2 products
Turbo Trainers: 61 products
Turbo Trainers equipment: 48 products
Tyres foldable: 178 products
Tyres foldable 29er: 43 products
Tyres foldable Road Bike: 92 products
Tyres foldable Trekking: 21 products
Tyres foldable tubeless: 43 products
Tyres foldable tubeless 29er: 3 products
Tyres tubular MTB: 9 products
Tyres tubular Road Bike: 52 products
Tyres Wire Bead: 147 products
Tyres Wire Bead 29er: 11 products
Tyres wire bead Road Bike: 39 products
Tyres Wire Bead Trekking/City: 98 products
Tyres Wire Bead Tubeless: 5 products
Underpants: 79 products
Valve caps & extensions: 21 products
Vests: 59 products
Videos DVDs: 30 products
VOS - Stems quill: 3 products
Wallets: 43 products
Wheelsets Disc Brake: 173 products
Wheelsets Disc Brake 29er: 43 products
Wheelsets Rim Brake: 18 products
Wheelsets Road Bike Clincher: 191 products
Wheelsets Road Bike Tubular: 96 products
Workstands / Bikestands: 131 products


HIBIKE
Westerbachstrasse 9
61476 Kronberg (Germany)

Phone: +49.6173.9239.0
Fax: +49.6173.9239.32